For your convenience, here are answers to some Frequently Asked Questions (FAQs) about doing business with Premier Source Credit Union. If your question is not answered here, please contact us at (413) 525-2002 or e-mail service@premier-sourcecu.com
Membership is open to anyone who lives, works or attends school in Hampden County or Hampshire County.
If you meet our eligibility requirements, you can join! Simply open a Share Savings account with a minimum deposit of $25. Contact us for more information on becoming a member.
Yes, if they are relatives of current members.
Please check our business hours. We are closed on all major holidays, including New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, and Christmas. We close at 1 p.m. on Christmas Eve and New Year's Eve.
With the Hotline, you can access account information and perform transactions any time, just by dialing (413) 526-0911 from a touch-tone phone. This free service is available 24 hours a day, 365 days a year.
Our routing number, also known as our ABA number, is 211885810.
A credit union is a cooperative, not-for-profit financial institution, owned by its members and organized to promote thrift and provide credit to members. It is managed by a volunteer board of directors, elected by the membership. The board hires a management team to operate the credit union. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution that exists to benefit them.
The primary purpose of credit unions is to encourage thrift and make loans to members. As non-profit institutions, credit unions can typically charge lower rates for loans and pay higher dividends on shares. Rather than paying profits to stockholders, credit unions return earnings to members in the form of dividends or improved services.
Our members! Each credit union member owns one "share" of the organization. Members age 18 and older are even entitled to vote on important issues, such as the election of member representatives to serve on the Board of Directors.
Unlike banks, credit unions are member-owned, not-for-profit institutions. Member-ownership gives us the incentive to focus completely on providing value to members. Banks are for-profit institutions, typically owned by stockholders.
Yes. All Savings accounts are insured up to at least $100,000.00 by the National Credit Union Administration (NCUA), an agency of the federal government. The Massachusetts Share Insurance Corporation (MISC), a state controlled agency, insures an additional $125,000 for single accounts and an additional $150,000 for joint balances.
We offer low or no fees on our products and services. Please review our Schedule of Fees.
All members are eligible for direct deposit of funds to their Checking, Savings, or Club accounts. Members may arrange for direct deposit of any regular check, such as their paychecks, pensions, Veterans Administration (VA) checks, and Social Security payments.
For direct deposit of your paycheck, contact your employer's payroll department for the appropriate forms and information.
To arrange direct deposit of your Social Security and/or Social Security Supplemental Income payments, call the Social Security Administration at (800) 772-1213 or call us at (413) 525-2002. To arrange direct deposit of your pension checks, call your employer's human resources department.
All members are eligible to direct a portion of their paychecks to credit union accounts, including Savings, Checking, Club accounts and Loans.
Please call Member Services at (413) 525-2002.
Please call Member Services at (413) 525-2002.
To report a lost or stolen VISA ATM/Debit Card and obtain a new card, please call the card issuer at (800) 554-8969 or call us during business hours at (413) 525-2002.
To reset your PIN or password, call Member Services at (413) 525-2002.
Please contact us to fill out a change of address form.
