Responding to the Coronavirus (COVID-19) Outbreak

In response to the rapidly evolving events surrounding COVID-19 (also called novel coronavirus), we would like to assure you that Your Local Bank - Premier Source Federal Credit Union (PSFCU) is taking precautionary measures to ensure our Members and Staff are protected while we continue in assisting Members with their financial needs.  More Information

Online, Mobile Banking and the 24hr Hotline Telephone Banking System are available 365/24/7. 

Frequently Asked Questions

Membership is open to persons who live, work (or regularly conduct business in), worship or attend school in, and businesses located in Hampden County or Hampshire County. Once you become a member, your family members automatically become eligible to join, too.
To become a member, simply open a Savings Account with a deposit of $25.00 or more. Proper identification and proof of primary residence are required to become a member of PSFCU. Acceptable forms of identification include:

• A valid (un-expired) driver’s license
• A valid Social Security Card (required for minors)
• A valid Company Picture ID
• A valid (un-expired) State Issued ID Card
• A valid (un-expired) Passport
Contact us at one of our branches to open up an account. You can call us at 800-551-3556, email us at, or stop into our East Longmeadow branch.
The minimum required to open this account is the purchase of a share in the credit union, which is $25.00.
We have a variety of savings accounts to offer our members: savings, special savings, holiday club, Kasasa Saver, money market, and certificates.
Contact us at one of our branches to open up an account. You can call us at 800-551-3556, email us at, or stop into our East Longmeadow branch.
With Premier Personal Loans you may borrow up to $15,000 for as long as 48 months. Your rate, term and amount may differ depending on your credit score.
Rate, term and amount quoted are based on our “A+” credit grade. Your rate, term and amount may differ depending on your credit score. A personal loan up to $15,000 has rates as low as 10.99% for up to 48 months. A share secured loan has an APR of 3% above the current share dividend. The maximum term is 10 years.
With PSFCU, you can borrow up to 100% of the value of all eligible vehicles and 75% of the value of antique vehicles. A minimum of $5,000 is required for antique vehicle loans.
Apply with our easy online application or chat with us about a Vehicle Loan at our East Longmeadow branch!
The two major differences between a home equity loan and a home equity line of credit are the interest rates and repayment policies associated with each plan.

A home equity loan usually has a fixed interest rate (amount paid on loan remains same every month) while a home equity line of credit has a variable rate (amount paid on loan each month may vary).

Home equity loans generally have a fixed monthly payment that will remain constant throughout the repayment plan. In the case of home equity lines of credit, monthly interest rates can fluctuate, which may affect the amount owed on the loan for any given month.
PSFCU offers a maximum loan of $250,000 and offers a maximum loan-to-value of 80%. In determining your actual credit limit, PSFCU will consider your ability to repay the loan by looking at your income, debts, and your credit history.
Yes, a home appraisal is a component of reviewing your mortgage application. You will need to have a bank appraisal, which is an unbiased professional opinion of your home’s value.
This answer depends on the type of mortgage that you have.

Some examples of loans in which your interest rate will not change are FHA loans and fixed rate loans. Any loan that is characterized as a fixed rate loan will have constant interest rates.

However, other types of mortgages, such as adjustable rate loans can result in interest rate changes. These types of loans will generally have a set amount of time in which the interest rate is fixed. At the end of this period, the rate will be subject to change.
Members can choose from our VISA® Classic or VISA® Platinum Rewards credit card. Both offer a VISA® credit card with a low fixed APR.

The Classic Card has no annual fee and no rewards, while the Platinum Rewards Card offers rewards for a modest annual fee.
Credit card holders may be subject to balance transfer fees and cash advance fees as well as any late payment fees from these transactions. In addition, members will be responsible for foreign transaction fees.
You can use an ATM/debit card just like a credit card wherever VISA® cards are accepted. However, when you use a ATM/debit card, the purchase amount is deducted directly from your PSFCU checking account.
Access your money at any SUM ATM without a surcharge. Just look for the SUM logo on participating ATMS or click here for more information on SUM ATM for SUM network locations. Members may be subject to ATM fees when using non-SUM ATMS.
Click here to sign up for online banking. You can also sign up by clicking “Sign Up” on the green Account Access box on our home page or on the online banking page on our website.
No, there is no fee to use our online banking program.
Contact us at our branch to open up an account. You can call us at 800-551-3556, email us at, or stop into our East Longmeadow branch.

You will need:

• Your PSFCU Member Number
• Last 4 Digits of Your Social Security Number
• Home Address

*If you are already enrolled in Online Banking with PSFCU, no additional sign up is required! Just download the app and log in using your PSFCU user name and password.
Popmoney is a no hassle way to send and receive money through your mobile banking. This makes it easy to pay for rent or chip in for a group gift from anywhere at any time!
1. Download PSFCU mobile app.
2. Take picture of front and back of your check.
3. Submit it to PSFCU for deposit.
To receive a same day deposit the funds must be received before 2:00 p.m. each day, otherwise the deposit will be made the following business day.