ALL Credit Union Branches will be CLOSED in Observance of Veteran's Day on Saturday, November 11th

Accounts can be accessed and managed any time through online and mobile banking.

Mortgage Error Resolution

If you believe there has been an error relating to your mortgage loan, please inform us in writing (e-mails are not accepted).

We will acknowledge receipt of your request in writing within 5 days and will resolve your error or honor your request in writing by 30 days.

Include the following information when submitting an error resolution request:

  • Your full name
  • Information that enables PSCU to identify your mortgage loan account
  • A description of the error you believe has occurred

Please submit your written request to:

Premier Source Credit Union
232 N. Main St.
East Longmeadow, MA 01028

OR

Premier Source Credit Union
254 Cottage St.
Springfield, MA 01104