Business Hours:
Monday through Wednesday: 8:30 a.m. – 5:00 p.m.
Thursday and Friday: 8:30 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Drive Through Hours:
Drive through opens at 8:00 a.m. Monday through Friday and opens at 8:30 a.m. on Saturday.
*24 Hour Drive-Up ATM
Business Hours:
Tuesday and Friday: 9:00 a.m. – 4:30 p.m.
| Branch |
Phone Number |
Fax Number |
|---|---|---|
| East Longmeadow Branch | 413-525-2002 | 413-525-0005 |
| Springfield Branch | 413-731-8200 | 413-733-1928 |
| Lending Department | 413-525-4718 | |
| To Apply for a Loan or check the status of an application in process | 413-525-2002 Option 2, then Option 1 | |
| To speak with a Lending Representative regarding an existing loan | 413-525-2002 Option 2, then Option 1 | |
| To speak with a with a Lending Representative about applying for a Mortgage |
413-525-2002 Option 2, then Option 3 |
|
| Premier Support Center |
413-525-2002 Option 1, then Option 2 |
413-224-2339 |
| Toll Free Number | 800-551-3556 | |
| 24-Hour Telephone Banking Service (after hours)* | 413-525-2002 Option 4 | |
| 413-526-0911 | ||
| ATM/Debit Card - To Activate or Change Pin | 844-373-1730 | |
| Hot Card Service Center (Lost or Stolen ATM/Debit Card) | 800-417-8715 | |
| PSCU Credit Card Service Center (Lost or Stolen Credit Card) | 877-467-7061 |
*You may also email us at service@bankatpremiersource.com
If you have questions about member services, loans, or operations, e-mail the department and a representative will reply to your request.
|
Department |
Questions About... |
|
|---|---|---|
| Member Service | Questions about opening a new account or an existing account, IRA or CD | memberservice@bankatpremiersource.com |
| Lending | Applying for a personal, auto, or home equity loan, or questions about an existing loan | lending@bankatpremiersource.com |
| Mortgages | Applying for a mortgage or questions about an existing mortgage | mortgage@bankatpremiersource.com |
| Premier Support Specialists (Operations) | Questions about online, bill pay, debit and credit cards | membersupport@bankatpremiersource.com |